By providing your telephone number, email address, or other contact information, you authorize Western Mercantile Agency, Inc. (“WMA”) to contact you regarding your account using any lawful communication method, including:

·         Automated telephone dialing systems

·         Prerecorded or artificial voice messages

·         SMS/text messages

·         Email communications

·         AI-assisted chat or messaging tools

These communications may include account notifications, payment reminders, settlement offers, or other account-related servicing messages.

Consent Not Required for Payment

Your consent to receive automated or electronic communications is not a condition of payment, settlement, or resolution of your account.

Opt-Out Rights

You may withdraw your consent or opt out of certain communications at any time by:

·         Replying “STOP” to a text message,

·         Following opt-out instructions provided in communications, or

·         Contacting us directly at:

Phone: 1-800-526-3057
Email: contact@westernmerc.com

Message and data rates may apply.

AI and Automated Interactions

Certain Portal or messaging interactions may be supported by automated systems or AI-enabled tools designed to assist with communication and customer service.

These systems are not live agents. You may request to speak with a live representative at any time.